MG Practical Solutions is one of the very few organisations that can provide expertise across both information technology and communication technology. The integration of these two industries we refer to as convergence.

New advances in technology such as business grade VoIP and ICT means that Australians can now make huge savings on telecommunications.

MG Practical Solutions can provide MULTIPLE tailored carrier solutions/plans accross a single platform providing huge savings and productivity gains. The systems and solutions Mark’s firm provide are digitally expandable at low cost and provide all the features we know and expect from large and expensive proprietary PABX systems such as voicemail, call monitoring, call forwarding, message/music on hold, conferencing, mobility, transferability, and much more.

Mark Glann, the Proprietor of MG Practical Solutions, has spent over 20 years in the Information Technology and Telecommunications industry. Mark recognised that there are very few people in Australia who are really at the forefront of the convergence of these two industries. VoIP (Voice Over Internet Protocol) technology has come of age in recent times with the advent of better quality broadband technologies. Also with the rolling out of new Australian initiatives such as the NBN ( National Broadband Network) voice and data communications will inevitably be conducted across the one medium , in most cases fibre optic topology.

Business people need to be prepared for the great changes in communication & ICT (Internet Communications Technology) which is about to occur in the coming months and years ahead.

This led him to establish MG Practical Solutions. The business vision is to provide Australians and Australian Businesses with consultancy, advice and support over the complex issues confronted by businesses concerning their current carrier/providers and communication systems generally.

Mark believes that VoIP, PSTN, ISDN, DSL, SHDSL have their purpose and every business has to be evaluated and surveyed for a suitable custom solution. Many people believe that there is only one choice of carrier/provider when it comes to communications and this can become a very costly belief indeed. Most businesses have a high cost of ownership with their communications.

MG Practical Solutions Geographical Area of Focused Operation:

in Cairns - Kuranda - Port Douglas - Atherton Tablelands - Atherton - Mareeba - Innisfail - Gordonvale

Other Regional Centers

Not withstanding the above most of our solutions are remotely maintained over the internet and where onsite attention is required we have IT&T contractors. This means that MGPS solutions are not geographically restricted within Australia.

Mark Glann's Experience and Qualifications include:

• TAFE Certified Computer Programmer
• Certificate IV Workplace Training & Assessment
• Diploma Of Associate REIA
• Certificate IV In Small Business Management
• Account Executive - Telstra Dealership
• Account Executive - Optus Dealership
• Business Development Executive - Optus Administration
• Field Sales Manager - TV Satellite Communications
• Owner, Managing Director - Information Technology Services Company
• Owner Proprietor IT Consultancy Business
• TAFE Teacher MYOB Accounting & MS Softwares
• Product Manager & Key Account Manager - IT&T Distribution
• Effective Presentation Skills Certificate – AIM
• Certified trainer for Attache Accounting Systems.
• Certificate for Microsoft Small Business Servers
• Certificate for Microsoft Windows, File Print & Web Servers
• Lantastic Network Certification - TAFE
• Data Communication Certification – NCR
• Certificate for Supporting SCO Xenix Systems